Banking for the People

This report presents findings from a new and original field survey of California bank branches in order to underscore the shortcomings of the current banking industry.

The survey focused on access barriers to in-person banking, and in particular found:

  • Race and language disparities in access to information and equal treatment while at bank branches;

  • A prevalence of overdraft-fee-based accounts and a reticence on the part of bank staff to disclose cheaper alternatives when those options exist; and

  • A near-total lack of no-fee, no-minim

Lessons from California on the Failures of the Banking Status Quo

Emily DiVito

Roosevelt Institute | SEPTEMBER 2022


The Cost of Financial Exclusion

Understanding the impact of the unbanked in California

Giacomo Bagarella, Andrea Batista Schlesinger, Kate Owens, and Garrett Rapsilber

HR&A Advisors | MAY 2021

Californians have unequal access to banking, costing the economy billions of dollars a year, keeping people in poverty and increasing the cost of providing social services. Providing universal access will benefit households, local economies and taxpayers .

  • One in four Californians lacks full access to the financial system.

  • Minority, low-income and immigrant households are the most affected.

  • Access is uneven across the state.

  • Californians spend a large share of their earnings on services outside of the financial system.

  • Universal financial access will have huge benefits to the California economy.

  • Providing universal access to a bank account will require action from public and private actors.